Penny's BBQ House: User Reviews

You Lost Loyal Customers!
By swbgal, February 4, 2013

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In the past I have been a fan of Pennie's BBQ but the past few times we have gone there we have had TERRIBLE service and tonight 2/4/13 around 6 pm we went there .. the sign said "Please Seat Yourself" so we sat down and 15 minutes later we had still not even been acknowledged so when we saw a booth open on the other side of the place with a different server we got up and moved to that area.. a young woman with blue green streaks in her hair who had walked past us repeatedly when we were sitting in her section came over and wiped the table with a scowl on her face and still not even the slightest acknowledgement that we were even there! After another 10 minutes the server from that area walked by for the 3rd time and said "I will be with you in a few minutes." but after a few minutes we were still sitting and waiting so my husband and I picked up our coats and walked out after I informed the server that after almost a half an hour of waiting without service we would be leaving and having dinner elsewhere! From today on we will be dining anywhere else but Pennie's!!

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Great Food, Spoiled by Smokers
By Johnd, August 12, 2009

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Penny's has smoke systems that are ineffective. What otherwise would be a great experience is spoiled by the lingering smoke. Get rid of that & it would be Excellent.

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